Recently, there have been reports of Intel chip-based Mac devices encountering usability issues after upgrading to the Sonoma 14.4 system. This situation has affected many customers, and we deeply apologize for any inconvenience caused. We have now addressed this problem and simultaneously released version 1.4.0. Owners of Intel chip-based Mac ... Read More »
Dear users, We are delighted to inform you about an important system upgrade. This upgrade introduces a new feature we call "reality." Nodes equipped with the "reality" feature will bring improved stability and higher availability. The addition of this new feature is the result of our ongoing efforts to improve the system based on your feedback. ... Read More »
If you are experiencing node timeout issues (especially widespread failures), this may be due to not updating to the latest node configuration, you can refer to this guide to do so.
If the problem persists after updating the configuration, please submit a ticket to contact customer service to help resolve the problem.
If the service is not activated immediately after you have paid, please check again after 15 minutes.
If the issue persists, please do not hesitate to submit a ticket at any time and we'll help you get it resolved as soon as possible!
